As many are aware, Georgia Governor Brian Kemp has implemented a phased approach to reopening the state for business.  With the health and well-being of our team, customers, and community top of mind, we have determined we plan to reopen financial center lobbies on Monday, May 18.   

 

Read the strategy being employed by our team, for the safety of all customers and team members, as we enter this next phase of reopening.  

 

• All Financial Center locations will maintain amended operations (drive-thru only) through Saturday, May 16.

 

• We plan to reopen our Main Office, Bogart, and Gwinnett lobbies on Monday, May 18, 2020, and resume normal business hours.  The Butler’s Crossing Financial Center will remain drive-thru only through June 30, 2020.    

 

• We will have an hour available prior to opening that we will deem our 65+ HOUR.  Any customer age 65 or over who would feel more comfortable having access to the lobby prior to opening to the general public will be able to do so between 8:00-9:00 AM.  Please give us a call the day before to schedule an appointment and we’ll meet you at the door and roll out the freshly sanitized red carpet!

 

• We want to honor our customer’s desire to continue to shelter-in-place; especially those who are still under the Governor’s emergency order through mid-June; therefore, we will continue to work with customers through remote means as much as practically possible.  Simply call 706-769-6611 or email info@oconeestatebank.com and we’ll do our best to accommodate needs remotely.  Electronic banking options will continue to be an essential and recommended option for customers wishing to conduct their banking from a contact-free standpoint.  Drive-thru banking will continue to be an effective alternative to face-to-face lobby interactions.

 

• Customers are allowed and encouraged to wear masks that safely cover the mouth and nose, but should be prepared to quickly and temporarily remove their face mask upon entry for security purposes.

 

• We want our customers to feel safe coming into our Financial Centers; therefore, we will ensure all customer points of contact across all locations are sanitized prior to opening and frequently throughout the day.  

 

• All safety and sanitation protocols and requirements may be amended at any time, as warranted by guidance from the CDC and/or local health officials.

 

• Those that are ill should remain home.  If a member of our team observes visible signs of illness or if someone refuses to comply with a request to remove their face mask, we reserve the right to ask them to use drive-thru services instead.